Just A Ticket  100% Guarantee

JustAtickets values your business and your loyalty. We are here to ensure your ticket buying experience is fun and as best as it can possibly be as we support you with our 100% buyer guarantee

You will receive a 100% refund for your tickets if:

  • Your order was accepted but not delivered by the seller.
  • Your order was accepted but not delivered in time for the event.
  • Your tickets were not valid for entry.(a,b)
    • (a) Verifiable proof must be provided in letter form from the venue. 
    • (b) Written or stamped "voids" do not constitute verifiable proof.

You will receive a 100% refund for your tickets if:

  • Your event is cancelled and is not rescheduled



Our Guarantee

  • Your tickets will arrive in time for the event

Your tickets will be delivered to the billing address you provide; most tickets are shipped via Federal Express. We guarantee that the tickets will be shipped to you in sufficient time so that at least one delivery attempt will be made before the event occurs.

  • You will receive the exact tickets you paid for, or you will get an upgrade free

If you do not receive the exact tickets you ordered, JustAtickets guarantees that replacement tickets will be of equal or greater value than the tickets originally requested.

  • The tickets are guaranteed to be 100% real

Unless otherwise noted as part of the ticket description, any tickets you buy from JustAtickets are guaranteed to be authentic tickets, valid for entry to the event. If you are denied admission by the venue, JustAtickets will investigate the incident and will refund the full cost of tickets if we find that the mistake was ours.

  • Complete refund if event is canceled

If event is permanently canceled, JustAtickets will coordinate with the selling broker to provide you with a full refund of the ticket price.

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